True Ames Reviews

True Ames has an overall rating of 2.3 based on 24 reviews. Customer feedback on True Ames is mixed.

2.3/5.0

24 reviews

5 Stars

3

4 Stars

3

3 Stars

3

2 Stars

4

1 Star

11

All True Ames Reviews (24)
michaelhamar3831
May 23, 2026
"Decent product, but the handling was disappointing"
I ordered from trueames.com the product is okay, just not amazing. It looked nice when I first opened it, but the material felt lighter than I expected and not as sturdy as I hoped. What bothered me more was that it seemed like it had been handled carelessly during packing or shipping, because the box looked a bit rough and the item didn’t feel properly protected. It still does the job, so I can’t say it’s terrible, but I’m not sure how long it’ll hold up. For the price, it’s kind of fair, but I was expecting a little better overall
KennyAlvarez_99
May 21, 2026
"Good value for what I paid"
I used trueames.com and got what I needed without feeling like I spent too much. I’d checked a few other sites first, and this one seemed fair for the price. It’s not super fancy or anything, but it worked fine for what I was trying to do.
The only reason I’d keep it at 4 stars is that the site could be a little easier to move around. I did reach out once and support basically said something like, “we’ll help you get through it,” which was reassuring enough. Overall, for the money, I’m happy with it.
Lawrence-white
May 17, 2026
"Checkout worked, but I probably made it clunkier than it needed to be"
I ordered from trueames.com and the checkout did go through in the end, so I can’t really complain too much. Everything showed up the way it was supposed to, and the basic process worked fine.
That said, it felt a little slow in a couple spots. I had to double-check my address because the page didn’t seem to update right away, though to be fair, I was probably being impatient and clicking around more than I should have. Payment went through without any trouble once I got there.

Overall, it wasn’t a bad experience, just not as smooth as I expected. I’d use the site again if I needed to, but the checkout could definitely be cleaner and a little more responsive
phoebe-Wise
May 15, 2026
"I expected the return to be..."
I expected the return to be straightforward, but it ended up being a lot more of a headache than I thought it would be. It took days to get replies to my emails, and the exchange instructions weren’t very clear. I also ended up having to pay for shipping again, which I wasn’t really expecting, and then still had to wait a long time. Maybe other people have had smoother experiences, but for me the whole return process was really annoying
THOMPSON
May 08, 2026
"Pricing felt like a miss for me"
I checked out trueames.com the prices felt a lot higher than I was expecting. For what seemed to be included, it just didn’t really add up for me.
Maybe it’s a hit for some people if it fits what they need, but for me it was a miss. The pricing didn’t feel super transparent, and I ended up backing out because I wasn’t comfortable paying that much.
michael_Watson91
April 29, 2026
"The turning feels really laggy, like really..."
The turning feels really laggy, like really laggy. I try to move and there’s this delay that makes it feel slow and kind of frustrating.
georgianadeeds2646
April 24, 2026
"I was disappointed because the..."
I was disappointed because the item I received wasn’t what I ordered at all. Mistakes happen, but when people spend their money and trust a company to get it right, it feels only fair that they receive what they actually paid for
marla1973
April 23, 2026
"To be fair, the product description made..."
To be fair, the product description made it sound good, so I was expecting a bit more. When it arrived, it just felt cheaper than I thought it would. The sizing and details also weren’t very clear, so I had to guess more than I should have. I don’t mind taking a chance, but I think the listing should be more upfront so people know what they’re actually getting...
WayneSanchez_52
April 23, 2026
"Pretty frustrating to figure out"
I tried using trueames.com and it just felt kind of messy and slow, like I kept clicking around trying to find simple things that should’ve been easy, but the menus weren’t very clear and the whole site felt more confusing than it needed to be, so by the end I was just annoyed and didn’t really enjoy using it.
RobertRoberts_34
April 15, 2026
"Support was slow and kind of frustrating"
It took a few days to hear back, and when they finally replied, it wasn’t really that helpful. There was just something about it that made the whole experience feel more frustrating than it needed to be.
GILLIARD
April 15, 2026
"Wish I’d checked compatibility closer"
I was really hoping this would work with my board, but unfortunately it didn’t fit/wasn’t compatible. Frustrating because now I feel like I wasted money and time on something I can’t use. Definitely double-check your board before buying so you don’t end up stuck with the same problem.
robert_Raisley77
April 02, 2026
"really nice handmade feel"
i’m really happy with this piece. it feels sturdy and well put together, and the little details are super clean. you can tell someone actually took their time making it...
Robert.wilt
March 30, 2026
"Pretty easy setup, I think"
The install was quick overall. I did have to restart once, which made me wonder if I’d missed a step or done something wrong, but after that it worked fine.
Sherry_williams71
March 17, 2026
"Didn’t hold up like I hoped"
I bought this from True Ames it didn’t last very long for me. After just a few normal uses, I started noticing some parts cracking, which was disappointing given the price. That said, maybe I just got a bad one, because I did like it at first. I just wish it had been a bit more durable.
Kerry.miyata
March 02, 2026
"I gave trueames.com a try because I needed..."
I gave trueames.com a try because I needed something that wouldn’t slow me down, it went better than I expected. Once I got everything up and running, the speed was solid and the drive worked just fine without any real problems. The only part that threw me off a little was the setup, I had to pause a couple times and figure out what to do next. But after that, it was smooth overall.
HENRY
March 02, 2026
"Fit was actually right"
I was a little hesitant ordering from True Ames, but the fit was just fine. I don’t know why people act like online sizing is always a disaster, because I picked my usual size and it fit pretty much exactly how I expected. It wasn’t too tight, and the shoulders didn’t feel weird or anything. The size info was actually helpful too. Always nice when something shows up and you don’t have to deal with returning it
sharron_Currie05
February 08, 2026
"Payments felt off and the results weren’t very clear"
I used trueames.com for a little while, it didn’t really go the way I expected. The payment side felt kind of slow and inconsistent to me, and I kept wondering if maybe they’re still working out some backend issues, though I obviously can’t say that for sure.

Some parts of the site were fine and did what they were supposed to do, but the numbers and results didn’t feel very easy to understand. I found myself checking things more than once because I wasn’t totally sure if I was reading it right or if something just wasn’t updating clearly.
Support was okay, not rude or anything, but I wouldn’t say they were especially helpful either. Maybe other people have a smoother experience, but for me it felt a bit underwhelming and not really worth the hassle...
james1976
February 03, 2026
"Not sure the ride was for me"
I don’t know, maybe it’s just me, but the ride felt stiff and a little odd. I kept wondering if I just needed more time to get used to it, but overall it didn’t feel very comfortable to ride.
Jeremy.fowler
January 26, 2026
"Was the packaging supposed to be this bad?"
My order showed up in a flimsy box with almost no padding, and I’m not sure if that’s normal? The corners were crushed, and the item looked like it had just been tossed in without much care. I was expecting better, so I’m disappointed.
TerrellMorgan_14
January 21, 2026
"Pretty limited designs"
I was excited to browse, but the design options felt really limited. I kept scrolling thinking maybe I’d find something, actually, I thought I found one for a second—but nothing really stood out or felt like my style

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